Effective Date: June, 2026

At Guntur Talkies, your privacy matters to us. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and your rights with respect to that information. By using our services, including ordering food at our truck, submitting catering inquiries, or interacting with us online, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information necessary to serve you well. The types of information we may collect include:

1.1 Information You Provide Directly

  • Name and contact information (phone number, email address) when submitting catering inquiries or event bookings.
  • Dietary preferences, allergen information, or special requests you share with us when placing an order.
  • Payment information processed through our point-of-sale system or third-party payment processors (we do not store full card numbers).
  • Messages or feedback you send us through social media, email, or any contact form.

1.2 Information Collected Automatically

  • If you interact with us on social media platforms (Instagram, Facebook, etc.), those platforms may collect usage data subject to their own privacy policies.
  • If we maintain a website or online ordering platform, we or our service providers may collect standard web analytics data such as IP address, browser type, pages visited, and device type.

1.3 Information We Do Not Collect

We do not knowingly collect personal information from children under the age of 13. We do not collect sensitive personal data such as government ID numbers, health records, or financial account credentials.

2. How We Use Your Information

We use the information we collect solely for legitimate business purposes, including:

  • Processing and fulfilling your food orders and catering requests.
  • Communicating with you about your order, booking, or inquiry.
  • Accommodating dietary needs or allergen-related requests.
  • Sending operational updates such as schedule changes, new menu items, or event announcements (only where you have opted in or where permitted by applicable law).
  • Improving the quality of our food, service, and customer experience.
  • Complying with legal obligations, such as maintaining transaction records as required by Iowa tax regulations.

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

3. How We Share Your Information

We share your information only in the following limited circumstances:

3.1 Service Providers

We may share your information with trusted third-party vendors who assist us in operating our business, such as payment processors, online ordering platforms, or scheduling tools. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.

3.2 Legal Requirements

We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect the rights, property, or safety of Guntur Talkies, our customers, or others.

3.3 Business Transfers

In the unlikely event that Guntur Talkies is sold, merged, or transferred to another entity, your information may be transferred as part of that transaction. We will notify you of any such change through our available communication channels.

4. Payment Information

All payment transactions are processed through secure, third-party payment processors. We do not store your full credit or debit card numbers on our systems. Any payment data retained is handled in accordance with applicable Payment Card Industry (PCI) standards.

When paying by cash, no personal financial information is collected or stored.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Specifically:

  • Order and transaction records may be retained for up to 5 years to comply with Iowa tax and business record requirements.
  • Catering inquiry and event records are retained for the duration of the business relationship and up to 2 years thereafter.
  • Contact and communication records are retained for up to 1 year unless a longer period is required.

Once information is no longer needed, we take reasonable steps to securely delete or anonymize it.

6. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

  • Using secure, encrypted connections where data is transmitted electronically.
  • Limiting access to personal information to staff members who need it to perform their duties.
  • Using reputable, security-compliant third-party platforms for payment processing and online communications.

However, no method of data transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable Iowa law.

7. Cookies and Online Tracking

If we operate a website or use third-party platforms for online ordering or social media, those platforms may use cookies or similar tracking technologies. We do not directly control the cookie practices of third-party platforms.

You may configure your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may affect the functionality of certain third-party platforms we use.

8. Your Privacy Rights

Depending on your location and applicable law, you may have the following rights with respect to your personal information:

  • Access: You may request a copy of the personal information we hold about you.
  • Correction: You may request that we correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal information, subject to legal retention requirements.
  • Opt-Out: You may opt out of receiving promotional communications from us at any time by contacting us directly or using any unsubscribe mechanism provided.

To exercise any of these rights, please contact us using the information provided in Section 11. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

9. Third-Party Platforms and Links

Our business may maintain a presence on third-party platforms such as Instagram, Facebook, Google Maps, or Yelp. This Privacy Policy does not apply to those platforms. We encourage you to review the privacy policies of any third-party platforms you interact with, as their practices may differ from ours.

10. Children’s Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, or applicable law. When we make material changes, we will update the effective date at the top of this document. We encourage you to review this policy periodically.

Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

12. Contact US

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

The Guntur Talkies

Address: 7655 Office Plaza Dr N, West Des Moines, IA 50266

Phone: (515) 461-7158/  (731) 388-9993

Email: hello@gunturtalkies.com